• In the interests of everyone’s safety, storage of the following items is not permitted:
  • Food or perishable goods – unless securely packed so protected from vermin
  • Living plants or living creatures
  • Combustible or flammable materials or liquids
  • Explosives, weapons or ammunition
  • Chemicals, radioactive materials, biological agents
  • Toxic waste, asbestos or any other materials of a dangerous nature
  • Li-Ion batteries
  • Items that emit any fumes or odour
  • Illegal goods
  • Compressed gases
• Should you have any doubt about any item you are considering storing, please ask a member of our staff.

We ask all of our customers to pay via our AutoBill function. AutoBill is similar to the service provided by Direct Debit. Unfortunately we do not accept cash, or cheques.

We do provide competitively priced contents cover for your items whilst in store (priced on a per £1000 of coverage per 4 week rental period starting with a minimal coverage of £5000). With the contents cover that you can purchase with Squab, all of your  goods in our storage facilities are insured against most major risks – fire, theft due to forced entry, flood and water damage, impact by aircraft.

In many cases, household insurance may cover individual items against “accidental damage” whilst in store – it’s worth checking with your insurer.

We also ask all of our self-storage customers to sign a contents coverage declaration when they move into store.

Our policy is that you pay for the storage you use. We provide you with a padlocks, and your security fob when you move in (and ask for them to be returned at the end of the stay). We do ask that all customer goods have some form of contents protection/insurance when they are staying with us – this can be provided by ourselves and the price will depend on the value of the goods in store.

With other storage companies you may also incur charges when you leave the store, finding that you need to give several weeks’ notice, or even pay “out of store charges”. Again, we do not impose any exit charges.

Please also be aware that if you have participated in our 50% off the first 8 weeks offer the minimum stay required to participate in that offer is 12 weeks. If you move out prior to the end of the 12 weeks you will be liable for incremental fees representing the equivalent price had you not participated in the offer.

We always try to offer each and every customer the best value for money – this is already reflected in our prices. We are aware that lots of storage businesses may offer a variety of discounts to start with but you will quickly discover that over a longer period of time your rental charges increase.

We’re happy to offer a 5% discount for payment of the first six months in advance and 10% for the first 12 months paid in advance.

At certain sites and during certain periods we may also offer 50% off the first 8 weeks offer. The minimum stay required to participate in that offer is 12 weeks. If you move out prior to the end of the 12 weeks you will be liable for incremental fees representing the equivalent price had you not participated in the offer.

You only pay for the storage you use, but we usually ask for seven days’ notice to allow us time to close your account.

Please also be aware that if you have participated in our 50% off the first 8 weeks offer the minimum stay required to participate in that offer is 12 weeks. If you move out prior to the end of the 12 weeks you will be liable for incremental fees representing the equivalent price had you not participated in the offer.

We usually ask for a day’s notice before you want your storage to allow us to have the contract ready for when you arrive, but in the event of short notice we will always have some storage space available for you.

• • Always use good quality boxes
  • Always fill boxes to capacity to prevent boxes collapsing
  • Heavy items e.g. Books, CDs and LPs should be packed into small boxes, making them easier to lift and carry
  • Garden equipment should be cleaned before storing
  • Always load the heavy items first and put the lighter items on top
  • Never load heavy items onto soft furnishing
  • Always place protective coverings on all furniture
  • Always stack pictures and mirrors on their ends, never lay them flat
  • Try to distribute the weight evenly (for crate/mobile customers only)
  • Dismantle any furniture where possible to maximise your loading space
  • Do not load wet/damp items
  • Do not load essential items, e.g. keys and passports
• It is advisable to make an inventory and you will need to know which unit to request should you need to access anything. Please don’t hesitate to get in touch if you need further advice.

Yes! We make every effort to ensure our self-store’s are safe, clean and secure. Our sites have 24 hrs digital CCTV and intruder and fire alarms linked to the police/fire services. All self-storage units are individually alarmed too.

We don’t mind anyone accessing your unit as long as you have provided us with written permission i.e. an email or letter. We will reserve the right to turn anyone away from accessing unless we are happy that they are approved and can provide identification.

There’s a minimum of one day and no maximum, which means that we charge you up until the day that you are in store providing you with the fairest pricing policy we possibly can.

Please also be aware that is you have participated in our 50% off the first 8 weeks offer the minimum stay required to participate in that offer is 12 weeks. If you move out prior to the end of the 12 weeks you will be liable for incremental fees representing the equivalent price had you not participated in the offer.

Please let us know as soon as possible if you don’t wish to use the storage. We won’t make any cancellation charges but we would ask that you give us as much notice if you using the mobile trailer service as it will enable us to fulfil another booking if required.

Unfortunately we are unable to provide you with assistance for unloading/loading the container, however we can provide you with a quotation for moving the goods in to store.

You can access your storage 8am-8pm, seven days a week.

All storage is within an environmentally/humidity-controlled warehouse which is fire and intruder alarmed. We always encourage you to come and take a look at the warehouse – just drop in during our office hours, no need to phone ahead!

Our self-storage units come in a range of sizes, from smaller locker size to double garage size. For specific dimensions, please get in touch.

Click here to view our handy hints for moving into store.

Yes, you may bring others with you. Just ensure they are supervised, as you’re responsible for anyone on-site with you.

Use our online space calculator to estimate the right size. Generally, items like bicycles, wardrobes, sofas and boxes should be measured. Remember to factor in access aisles—most people need more space than they initially think. However, our storage is super flexible and should you need a larger, or indeed smaller space we can easily transfer you to a unit that matches your requirements.

Each Squab facility features 24/7 recorded CCTV, secure perimeter, and you retain sole access via your own padlock. Plus, staffed receptions during opening hours add an extra layer of safety. Our access control system also employs two factor authentication.

Absolutely not. Storage units are for items only. They are not permitted for habitation.

Yes, our customer app (accessible via the App Store and Google Play store) allows you to manage payments, update your details, and check your unit information at any time.

Absolutely. To make things easier—and greener—we provide email billing as standard.

We regularly monitor all sites and would contact you immediately if there was any security or safety concern affecting your unit.

We’re committed to greener storage—our facilities make use of energy-efficient lighting, recycling points, and paperless billing to help reduce waste.

Yes, we have flexible, short-term storage solutions perfect for students between terms. Shared units with friends can help lower costs.

Definitely. Many of our customers use Squab while working or travelling overseas. We can help arrange long-term storage and direct debit payments for peace of mind while you’re away.

Certainly, as a member of the Self Storage Association (SSA UK) our Terms and Conditions are set inline with our membership requirements. The full details of the Terms & Conditions can be found here. These are the terms and conditions that you will have signed at the time that you moved into store.

At some locations, and periodically, we will provide an offer of 50% off your first 8 weeks in-store. The terms involved with that offer are:

• Offer is applicable to only new customers and is subject to availability.
• Only 1 discounted unit is allowed per customer.
• Payments via Autobill are required.
• This cannot be combined with any other storage offer
• The minimum stay required for the offer to apply is 12 weeks.
• Should notice and move out be provided before the end of the 12 week period then the total rental period will be charged at the standard rental rate.
• This offer may be removed or changed at any time.
• The Manager of the store has the final decision.

Should you wish to commit to a longer stay with us we will provide discounts for up-front payments for both 6 month and 12 month periods. The terms involved with those offers are:

• Offer is applicable to only new customers and is subject to availability.
• For a minimum of a 6 month stay a customer will receive a 5% discount to the standard storage fees. Fees will be required to be paid in advance.
• For a minimum of a 12 month stay a customer will receive a 10% discount to the standard storage fees. Fees will be required to be paid in advance.
• Should notice and move out be provided before the end of the minimum rental period no refund will be given the remaining days of the contract.
• This offer may be removed or changed at any time.
• The Manager of the store has the final decision.

We do offer a price promise offer that will match a competitors quote. We will match on an absolute like for like basis. The terms involved with that offer are:

• Offer is applicable to only new customers and is subject to availability.
• We will match an alternative quote from another self-storage provider based on a like-for-like service.
• A like-for-like service specifically means the same storage type, storage unit size, length of stay, location, and any other services and storage facilities including both contents protection and padlock provision.
• The alternative storage quote must be no more than 14 days old.
• The alternative storage provider must be within a 5 mile radius of the storage location.
• This offer may be removed or changed at any time.
• The Manager of the store has the final decision.

Most of our customers use our online ordering service by visiting our Box Shop at www.squabstorage.co.uk. It is a quick, easy and secure way to order and pay for the items you require. However, if you have any queries for our team, you can call our offices on the following numbers:

Leamington Spa – 01926 882282

Warwick – 01926 800 980

Rubery – 0121 285 6100

Evesham – 01386 577477

Stowmarket – 01449 700 230

Bridgwater – 01278 550 080

No. Currently, we do not offer a delivery service.

For Leamington Spa orders, please collect from:
Squab Hall, Harbury Lane, Bishops Tachbrook, Leamington Spa, Warwickshire, CV33 9QB

For Warwick orders, please collect from:
Unit 3, Bosworth Avenue, Tournament Fields, Warwick, Warwickshire, CV34 6UQ

For Rubery orders, please collect from:
Hollymoor Way, Rubery, Birmingham. B31 5HE

For Evesham orders, please collect from:
Unit 2, Asparagus Point, Asparagus Way, Vale Park, Evesham, Worcestershire, WR11 1GN 

For Stowmarket orders, please collect from:
Block F, Atex Business Park, Gun Cotton Way, Stowmarket, Suffolk. IP14 5XE 

For Bridgwater orders, please collect from:
Crossways Road, Bridgwater, Somerset. TA6 6DD

All of our sites are open Monday – Friday 09:00 to 17:00 and Saturday 09:00 to 16:00.

No. You can order any number of items you want, at any value.

Orders placed before 3pm on any working day will be available for collection on the following working day. Wherever possible, we will contact you once the order has been processed to agree collection.

We supply box packs which are discounted from buying the items individually.

There is no limit.

Anything that is approximately 16kg – so a book box, banker’s box or bin liner for instance.

Windowed envelopes are fine but plastic wallets and inserts can’t be shredded.

Approximately 16kg.

Due to health and safety requirements you won’t be able to enter our shredding facility whilst your documents are shredded. However, we will be able to provide you with a certificate of destruction after shredding has taken place.

We don’t usually collect the shredding, but you can deliver to any of our sites.

Each bag costs £10.00 including VAT to shred.

Yes. We have surveillance cameras on the site but this will be entirely at your own risk.

It is usually the local council who deal with this matter. Telephone numbers are different for each area so it’s best to contact a telephone directory company for numbers in your area.

Gas cylinders and/or flammable liquids cannot be transported in our vehicles as they are not covered under our insurance, so alternative arrangements will need to be made. Equipment such as garden mowers and chainsaws should be drained of all liquids beforehand.

This is a tricky question but if you decide to pack the box yourself then we cannot guarantee how well you have packed it. So if the box is seen to make it from the collection address to the delivery address without any visible damage but something inside the box is broken then our removal contents protection won’t cover that damage. However, if the box is dropped or damaged during transit e.g. a chair leg was to goes through the box and damages the contents then our removals contents protection would provide cover as this comes down to the way we have loaded and transported the goods.

We ask for a 30% deposit on booking and the final balance a few days prior to moving day. Please note, your payment is protected by the Advanced Payment Guarantee (APG) Scheme.

Yes! It is always best if you have a clear idea of where you want your furniture to be placed. Our staff will endeavour to arrange the rooms to your liking but will not have the time to continually rearrange your room.

Unless the loft has a fitted loft ladder and is boarded out and lit, our insurance does not cover our staff for this activity.

Providing the unit is sturdy enough then light items such as clothing, bedding etc. can be left in. Please remove any books, magazines, breakable items etc. Self-assembly furniture does not respond well to moving so this type of furniture must only be moved while completely empty.

We dismantle and reassemble standard sized beds. Unless agreed at the quotation stage all other items need to be dismantled and ready to move prior to our arrival. If agreed at the quotation stage our staff will carry out dismantling and re-assembling to the best of their ability. It is essential that we know what is required at the quotation stage to allow for the necessary resources and equipment to be provided.

Bookings are taken on a first-come, first-served basis and the more notice, the better, but you would normally expect to book 7-14 days prior to moving day.

The majority of our customers live in the Warwickshire area but we can carry out moves to anywhere in the world.

• 5 steps to packing glassware
• 5 steps to preparing your home for viewings
• 10 tops tips for your small office move
• Key considerations before your office move
• 10 top tips for first-time home movers
• 5 steps to packing silverware
• How do I keep my new home secure?
• 5 steps to packing large china ornaments
• 5 steps to packing china dinner services
• 10 steps of moving works of art
• A Squab guide to British standards for domestic removals in the UK
• BAR’s Code of Practice
• Insurance information
• Moving checklist

We operate a range of vehicles from 3.5 ton vans up to 18 ton purpose built removal vehicles. Please let us know if there is difficult access at either address as this will allow us to plan your move with smaller vehicles or make the necessary arrangements to tranship your goods.

Why not ‘Meet the Fleet’?
Part One
Part Two
Part Three
Part Four