Self Storage Stowmarket

In the interests of everyone’s safety, storage of the following items is not permitted:

• • Food or perishable goods – unless securely packed so protected from vermin
  • Living plants or living creatures
  • Combustible or flammable materials or liquids
  • Explosives, weapons or ammunition
  • Chemicals, radioactive materials, biological agents
  • Toxic waste, asbestos or any other materials of a dangerous nature
  • Li-Ion batteries
  • Items that emit any fumes or odour
  • Illegal goods
  • Compressed gases

Should you have any doubt about any item you are considering storing, please ask a member of our staff.

We ask all of our customers to pay via our AutoBill function. AutoBill is similar to the service provided by Direct Debit. Unfortunately we do not accept cash, or cheques.

We do provide competitively priced contents cover for your items whilst in store (priced on a per £1000 of coverage per 4 week rental period starting with a minimal coverage of £5000). With the contents cover that you can purchase with Squab, all of your  goods in our storage facilities are insured against most major risks – fire, theft due to forced entry, flood and water damage, impact by aircraft.

In many cases, household insurance may cover individual items against “accidental damage” whilst in store – it’s worth checking with your insurer.

We also ask all of our self-storage customers to sign a contents coverage declaration when they move into store.

Our policy is that you pay for the storage you use. We provide you with a padlocks, and your security fob when you move in (and ask for them to be returned at the end of the stay). We do ask that all customer goods have some form of contents protection/insurance when they are staying with us – this can be provided by ourselves and the price will depend on the value of the goods in store.

With other storage companies you may also incur charges when you leave the store, finding that you need to give several weeks’ notice, or even pay “out of store charges”. Again, we do not impose any exit charges.

Please also be aware that if you have participated in our 50% off the first 8 weeks offer the minimum stay required to participate in that offer is 12 weeks. If you move out prior to the end of the 12 weeks you will be liable for incremental fees representing the equivalent price had you not participated in the offer.

We always try to offer each and every customer the best value for money – this is already reflected in our prices. We are aware that lots of storage businesses may offer a variety of discounts to start with but you will quickly discover that over a longer period of time your rental charges increase.

We’re happy to offer a 5% discount for payment of the first six months in advance and 10% for the first 12 months paid in advance.

At certain sites and during certain periods we may also offer 50% off the first 8 weeks offer. The minimum stay required to participate in that offer is 12 weeks. If you move out prior to the end of the 12 weeks you will be liable for incremental fees representing the equivalent price had you not participated in the offer.

You only pay for the storage you use, but we usually ask for seven days’ notice to allow us time to close your account.

Please also be aware that if you have participated in our 50% off the first 8 weeks offer the minimum stay required to participate in that offer is 12 weeks. If you move out prior to the end of the 12 weeks you will be liable for incremental fees representing the equivalent price had you not participated in the offer.

We usually ask for a day’s notice before you want your storage to allow us to have the contract ready for when you arrive, but in the event of short notice we will always have some storage space available for you.

Yes! We make every effort to ensure our self-store’s are safe, clean and secure. Our sites have 24 hrs digital CCTV and intruder and fire alarms linked to the police/fire services. All self-storage units are individually alarmed too.

We don’t mind anyone accessing your unit as long as you have provided us with written permission i.e. an email or letter. We will reserve the right to turn anyone away from accessing unless we are happy that they are approved and can provide identification.

There’s a minimum of one day and no maximum, which means that we charge you up until the day that you are in store providing you with the fairest pricing policy we possibly can.

Please also be aware that is you have participated in our 50% off the first 8 weeks offer the minimum stay required to participate in that offer is 12 weeks. If you move out prior to the end of the 12 weeks you will be liable for incremental fees representing the equivalent price had you not participated in the offer.

Please let us know as soon as possible if you don’t wish to use the storage. We won’t make any cancellation charges but we would ask that you give us as much notice if you using the mobile trailer service as it will enable us to fulfil another booking if required.

Unfortunately we are unable to provide you with assistance for unloading/loading the container, however we can provide you with a quotation for moving the goods in to store.

You can access your storage 8am-8pm, seven days a week.

Yes, you may bring others with you. Just ensure they are supervised, as you’re responsible for anyone on-site with you.

Use our online space calculator to estimate the right size. Generally, items like bicycles, wardrobes, sofas and boxes should be measured. Remember to factor in access aisles—most people need more space than they initially think. However, our storage is super flexible and should you need a larger, or indeed smaller space we can easily transfer you to a unit that matches your requirements.

Each Squab facility features 24/7 recorded CCTV, secure perimeter, and you retain sole access via your own padlock. Plus, staffed receptions during opening hours add an extra layer of safety. Our access control system also employs two factor authentication.

Absolutely not. Storage units are for items only. They are not permitted for habitation.

Yes, our customer app (accessible via the App Store and Google Play store) allows you to manage payments, update your details, and check your unit information at any time.

Absolutely. To make things easier—and greener—we provide email billing as standard.

Yes, we have flexible, short-term storage solutions perfect for students between terms. Shared units with friends can help lower costs.

Definitely. Many of our customers use Squab while working or travelling overseas. We can help arrange long-term storage and direct debit payments for peace of mind while you’re away.