When choosing a storage facility, it is important to look beyond the size and price of a unit. A well managed facility provides reassurance that your belongings will remain safe and secure for as long as you need them stored.
While storage may appear straightforward, the differences between facilities can be significant. Knowing which features to prioritise can help you select the right option with confidence. In this post we take a look at some of the key things to look for when choosing a storage facility.
Reliable Security and CCTV Coverage
Security is the most important consideration when evaluating a storage facility. Customers want peace of mind that their possessions are protected around the clock.
Facilities equipped with modern CCTV systems provide a strong level of deterrence against theft or damage. Ideally, cameras should be in place across entrances, corridors, car parks, and loading bays, with continuous 24 hour operation. Clear signage confirming CCTV monitoring also reinforces the facility’s security measures.
Some facilities may integrate CCTV with monitored alarm systems, providing even stronger protection. This ensures that any unusual activity can be identified and responded to promptly.
Gates and high quality lighting are additional features that strengthen overall site security. When taken together, these measures create a layered system that safeguards belongings from multiple angles.
Controlled Entry with Access Codes or Fobs
A secure storage facility should not be freely accessible to anyone. Controlled entry systems limit access to authorised users only, giving customers peace of mind that their belongings are not vulnerable to opportunists.
The tracking function of entry systems adds accountability, ensuring a record exists of who has entered and when. This not only strengthens security but also makes it easier for facility managers to oversee day to day operations. For customers, the benefit is a simple, reliable system that allows access when required, without compromising safety.

Easy Access with Trolleys and Lifts
Accessibility is a practical feature that should not be overlooked. Many customers store items that are heavy, or awkward to carry, and a good facility should make this process as straightforward as possible.
Trolleys, sack trucks, and pallet trucks allow belongings to be moved from vehicles to storage units with minimal effort.
Facilities that have lifts available offer even greater convenience, particularly in multi storey buildings. Without this support, moving items to an upper floor can be unnecessarily difficult and time consuming. When lifts and trolleys are readily available, it reduces strain and speeds up the moving process, which is especially helpful for those storing multiple items at once.
Climate Controlled Storage
Not all items can tolerate changes in temperature or humidity. Sensitive belongings such as documents, photographs, furniture, or electronics can suffer if stored in unsuitable conditions. Climate controlled units are designed to maintain stable temperature and humidity levels, offering year round protection against damp and mould.
This feature is particularly valuable for long term storage. Seasonal changes in the UK climate can cause fluctuations that affect stored items, and climate controlled facilities help eliminate this risk.
By preventing excess moisture and maintaining consistent air quality, these units ensure that stored possessions remain in the same condition they were placed in.
Compliance with BS EN 15696 Quality Standard
For customers seeking assurance that a facility meets recognised standards, the BS EN 15696 quality standard is an important point of reference.
This European standard sets requirements for self storage services, covering aspects such as safety, security, management, and customer service – and Squab Storage is proud to meet this quality standard.
Facilities that comply with BS EN 15696 demonstrate a clear commitment to professionalism. Compliance indicates that the provider has undergone checks and follows best practice guidelines in areas that matter most to customers.
For anyone comparing multiple facilities, asking whether BS EN 15696 is followed can be a helpful way to identify those that take quality and reliability seriously.
Professional On Site Staff
Even the most secure and well equipped facility benefits from having knowledgeable staff on site. A team that is present during opening hours provides reassurance and practical support.
Staff can assist with choosing the right unit size, explain how to use equipment such as trolleys or lifts, and respond immediately if problems occur.
From a security perspective, the presence of staff adds an extra layer of monitoring. While CCTV and coded entry systems provide constant protection, having trained personnel on site means issues can be addressed quickly.
Friendly, professional staff also create a positive experience for customers, ensuring the facility feels approachable and supportive rather than impersonal.
Bringing It All Together
The right storage facility combines a range of features that work together to keep belongings safe and well cared for.
Customers should look for facilities that prioritise reliable CCTV coverage, secure coded entry, and practical aids such as trolleys and lifts. Climate controlled units provide additional protection for sensitive items, while compliance with BS EN 15696 indicates adherence to professional standards.
Finally, on site staff offer both security and customer support, ensuring the storage process is straightforward from start to finish.
When comparing facilities, it is worth considering how each of these features contributes to the overall experience.
A good storage facility should provide reassurance, convenience, and professional service at every stage. By keeping these features in mind, customers can select a facility that provides confidence that their belongings are in safe hands.
If you would like to find out more about how we can help here at Squab Storage, then be sure to get in touch with our friendly team today!



